Please be aware, you are no longer able to purchase products through our website.

To purchase IQOS MESH, Vivid or Nicocig products, please see information below.

There has been no better time to switch

Sleek and durable pod device

Simple and easy to use

All day battery*

MESH heating technology ensures a consistent vaping experience

*Full charge in 90 minutes. Based on average consumption of one cap per day.

Current MESH User?

We have created a new account for you on and sent you a password reset link on 07/03/19. If you have not already done so, please create your new password by following the link on the email. Your new IQOS account will remain inactive until you have created a new password. If you’re having difficulties, please contact us on 0800 432 0000

Vivid or Nicocig user?

If you would like to continue purchasing Vivid or Nicocig products, you can do so by clicking on the corresponding links below. This will redirect you to where the full range of Vivid and Nicocig products are available.

Shop Vivid Shop Nicocig

If you have any questions or queries simply call us on 0800 0858 858 or email us at and one of our friendly customer service agents will be happy to help.